Now Hiring! Program and Communications Coordinator


ArtsBuild Ontario (ABO) seeks a Program & Communications Coordinator to fill a full-time position. The position will commence in mid-April 2021. ArtsBuild Ontario’s office is located in downtown Kitchener, and this position requires that the successful candidate be able to work at the office regularly during the week, although occasional remote work may be negotiable.

Reporting to the Executive Director, duties include actively supporting the Program Manager and the Executive Director in executing ABO program and project deliverables, managing all internal and external communications, and coordinating 44 Gaukel Creative Workspace activities.

Status: Full-time
Salary: $35,000-$38,000 (includes two weeks paid vacation)
Location: Kitchener, ON
Application Deadline: March 31, 2021

About ArtsBuild Ontario

Incorporated in 2006, ArtsBuild Ontario is a non-profit arts service organization dedicated to realizing long-term solutions to building, managing and financing the sustainable creative spaces needed in Ontario communities. Together with industry, non-profit, and government partners, ArtsBuild jointly and cost-effectively develops innovative tools, services, and resources to help over 3,000 arts organizations and managers across Ontario construct and operate the spaces they need.

ArtsBuild’s organizational model is one of collaboration and partnership. By forging relationships with leading community, non-profit, and private sector partners, ArtsBuild delivers programs for capital project planning, facilities management, sustainability, and financing.

Key Responsibilities


  • Assist Program Manager in program activity communications and record-keeping
  • Support online programming activities such as webinars and Zoom events
  • Use Eventbrite to manage program activity registration
  • Organize and maintain online learning tools and resources such as webinars, toolkits, case studies/reports, and resource platforms
  • Provide user support and maintenance of the Bricks&Mortar database and Vendor Directory
  • Grow ABO’s network as well as support outreach for programs and projects


  • Be the lead contact for all 44 Gaukel public inquiries, specifically rentals and leasing
  • Schedule and lead tours and/or onboarding visits for renters and tenants
  • Coordinate rental bookings including all policies, protocols, and access
  • Assist Executive Director and City of Kitchener staff with lease negotiations (new and renewals)
  • Day to day tenant management including , service requests, and troubleshooting
  • Invoice and payment management for renters and ABO tenants
  • Assist Executive Director with monthly tenant check-in meetings
  • Work with City of Kitchener staff to coordinate custodial services, security, internet, printer, and marketing initiatives
  • Keep rental and tenant records
  • Regular maintenance of the space, including tidying up common areas and maintaining rental spaces


  • Update ABO website as needed to best showcase ABO programs, resources, and projects
  • Update 44 Gaukel website as needed to best showcase spaces for rent and lease, as well as tenants


  • Develop and execute annual marketing plans for ABO and 44 Gaukel in coordination with the Executive Director and Program Manager
  • Use MailChimp to coordinate email outreach campaigns and monthly newsletters and maintain contact lists
  • Assist in phone outreach for ABO programs and activities
  • Design communications and promotional materials
  • Develop and steward promotional partner relationships to extend reach


  • Execute social media campaigns as per ABO and 44 Gaukel marketing plans
  • Assess and focus on platforms best suited for ABO and 44 Gaukel programs and activities

Skills Needed

  • Ability to work independently and within defined timelines
  • Ability to work efficiently and effectively with quick turn arounds
  • Well-organized and self-motivated who is attentive to detail
  • Able to multi-task and work well in a small team environment
  • Ability to learn on the job and problem-solve
  • Effective verbal and written communication
  • Excellent interpersonal skills
  • Design experience is an asset
  • Fluency in French and/or other languages is an asset


Provide proof of qualifications through previous experience, relevant post-secondary training, or a combination of both, particularly in:

  • Experience with administrative software, social media management platforms, and web-based communication programs
  • Social media in a business/professional environment
  • Database and information management
  • Website maintenance, specifically WordPress (experience with using and maintaining CMS Software like Joolma or Drupal an asset)
  • Customer service
  • Planning and execution
  • Arts and culture sector in Ontario


  • Fluent in English
  • Must be able to work on-site at the 44 Gaukel building in Kitchener, ON (not a remote work position), and have a reliable mode of transportation
  • Work may include occasional flexible hours, including evenings and weekends, depending on ABO and 44 Gaukel needs

ArtsBuild Ontario is an organization that is working to embed the values of individual and group differences within its working environment. We strive to embrace the diversity of backgrounds and perspectives of our staff, members, arts community, and partners. Indigenous peoples, people of colour, and people across the spectrums of gender, sexuality, age, and abilities are encouraged to apply.

If you have questions or concerns about accessibility throughout the hiring process, please email:

Please email your resume with a cover letter or introductory video outlining why you are the person for this position to Diana Moser at No phone calls please.