How They Did It: Welland Museum Renovations

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The staff at Welland Historical Museum will soon be cheering when all the paint and tools are put away. Renovating the 91 year-old heritage at 140 King Street building presented  some unexpected challenges and safety hazards, but the work is nearly done and you can preview the beautifully refurbished, bright Carnegie Gallery here. Grand re-opening celebrations are slated for sometime in 2015.

ArtsBuild contacted Welland Historical Museum staff to get a behind-the-scenes perspective on their renovations, and to share insights on the process of planning and executing a multi-phase capital improvement project. Read on to learn how Welland Museum planned and funded their project, who was involved, what types of contractors they needed, how they adjusted their plans when needed, and what advice they’d offer to other cultural organizations considering a capital project.

Jump to a topic:
– What changes were made
– Goals and benefits of the renovation
– How the building’s age affected the process
– Planning team, consultants, planning process
– Execution and obstacles
– Funding
– Advice for other organizations considering capital projects


What changes were made

Q: How extensive is this renovation? Tell us about some of the changes encompassed.
A: Quite extensive. It has included the following: removal of asbestos floor tiles in the archives which meant emptying the entire second floor of the building; new flooring in the main gallery space (that room also emptied); lighting retrofit with new track lights in gallery spaces on all three levels; freight elevator retrofit (to begin soon); new museum quality shelving in the second level archives. Unexpectedly we also had to rip out carpet in the lower level gallery due to flooding which meant the floor had to be scraped and painted. Other unplanned items included a collapsing floor in the furnace room hallway due to blocked hot water outlet from the steam boiler and other maintenance issues such as leaking eavestroughs damaging walls, roof repair, repainting, weatherstripping, etc.

Central archives area with carpet and shelving removed; almost ready for some paint on the walls.
Central archives area with carpet and shelving removed; almost ready for some paint on the walls.


Goals and benefits of the renovation

Q: What museum activities and goals will become possible thanks to this renovation?
A: Proper lighting of gallery spaces will enhance the overall look of the exhibits, protect the artefacts and combined with the new lighting in the office and storage spaces will save on hydro bills. Museum quality shelving will allow us to increase the capacity of our storage and assist with a better organizational system. The elevator retrofit will bring the current one up to code and allow persons to ride on the elevator instead of solely objects. Other repairs address long-standing maintenance issues.

Q: How will this renovation benefit your audience and the community more broadly?
A: Better lighting will enhance the exhibits making them more attractive to visitors. It means a more enjoyable visit to the museum with less glare and strain on the eyes of the public. The elevator repair will meet accessibility standards and allow volunteers and researchers to access the second level archives via the elevator if needed instead of walking a number of flights of stairs.


How the building’s age affected the process

Q: How has the building’s age and heritage designation influenced matters?
A: In this case the building’s heritage designation has provided little impediment to the project as the only renovations occurring in the heritage designated part of the building were minor (lighting retrofit and flooring). The age of the building and some original construction practices from the 1970’s have become major hurdles to the installation of the new shelving units requiring additional assessment and additional expense.

Elevator pistons ready for installation.
Elevator pistons ready for installation.


Planning team, consultants, planning process

Q: Who is on your planning team?
A: Museum Executive Director, Museum Curator, Museum Archivist, City of Welland staff, Welland Hydro and a Lighting System Consultant.

Q: What kind of consultants and contractors did you need for this project?
A: Lighting system consultant; electricians, environmental consultants and removal company (asbestos), elevator installation and repair company, structural engineers, general contractors, painters, flooring company, roofers.

Q: Give us an overview of your planning process. What were the main steps, goals, surprises and learning moments for you and your team?
A: As several of these initiatives were brought to us by outside agencies (Hydro, City) or forced on us by circumstances (elevator not being re-certified) the planning process grew organically. The three main projects – lighting, shelving and elevator – were originally the only projects planned but as the planning progressed other issues were added (i.e. need for asbestos remediation). This was all supposed to be completed between January and April of this year. The biggest surprises were the many unexpected issues that cropped up (i.e. asbestos, flooring issues with regard to the storage units) and the delays.

Floor being prepared for paint in lower level. New track lights in.
Floor being prepared for paint in lower level. New track lights in.


Execution and obstacles

Q: How’s the construction process going? Have you needed to make any adaptations to your plans during construction?
A: The lighting project had to be scaled back somewhat in order to meet the budget. The dust from the flooring project and tape on walls to hold the plastic sheeting necessitated unexpected repainting in some areas.

Q: Are things proceeding on time, as estimated?
A: Despite reassurances to the contrary, there have been many delays due to the product being unavailable, strikes, paperwork not completed, etc. The longest delay has been with the start of the elevator project – six months after the original start date. This has had a ripple effect on all aspects of our operations and on our planned re-opening date.


Funding

Q: How is this project funded?
A: The lighting project was funded by the City of Welland with incentives from Welland Hydro. The elevator is funded by the City of Welland with a $50,000.00 grant from the Federal Government Enabling Accessibility Fund. The shelving project is funded by the Ontario Trillium Foundation and Department of Canadian Heritage Museums Assistance Program. Other maintenance and repairs were funded by the City of Welland. Some painting will be funded by the Museum.

Q: Was this project part of any other initiative, for example, a municipal culture plan, economic development initiative, or brownfield redevelopment?
A: The lighting project was part of an energy saving project by the City of Welland for all municipal facilities that was initiated by Welland Hydro who also provided monetary incentives.

Painting an archival room (July 18)
Painting an archival room (July 18)


Advice for other organizations considering capital projects

Q: What advice would you give to other facility managers when considering capital projects?
A: Always leave more time for the renovations than estimated by the consultant and contractors. If the estimate is x amount of time, double that estimate at the very least or triple it. Know as much as you can about your building before initiating any renovation project. A structural engineering assessment in advance is always a good idea. Be prepared to supervise contractors and answer questions and act as a liaison with those supervising for the municipality as you will be the person on site all the time. No matter who is funding the project, allow a “cushion” in your own budget for unexpected expenses.

Do you have a recent or ongoing capital project that you’d like to share? Contact Natalee.

For help with planning maintenance, renovation and building, see our step-by-step guide, PLAN IT | BUILD IT, and ArtsBuild’s Resource Library of case studies, templates, reports, videos, and podcasts about sustaining creative spaces.


Capacity Building Workshops for Nonprofits

0007853595L-849x565ArtsBuild Ontario is excited to have introduced the LEARN IT | BUILD IT | MANAGE IT in our newsletter this week. In case you missed it, LEARN IT | BUILD IT | MANAGE IT is a two-day workshop series that’s available to several related nonprofit sectors, province-wide.

Nonprofit theatres, performing arts centres, libraries, community centres, museums, art galleries and places of worship are all welcomed to participate in these capacity-building workshops.  Participating organizations will gain valuable business and management skills around maintaining, renewing and developing the sustainable creative spaces that support and enliven Ontario’s communities.

We’re currently drawing up the list of communities we’ll visit and preparing to launch the first workshop series this fall.

UPDATE: We’ve received a very strong response to our call for community nominations! In order to manage interest in a fair and efficient way, we’ve created new application forms for a formal application process. Bring needed learning to your region! Please click here to download the form (right-click and ‘save as’ if download does not begin immediately). Send completed applications to Gina by August 15, 2014.

Ahead of our first LEARN IT | BUILD IT | MANAGE IT workshops, ArtsBuild Ontario will showcase information about presenters, including their achievements, expertise, and tools for nonprofits. Watch this space for more preview info!

Read more about LEARN IT | BUILD IT | MANAGE IT – [LINK]

Stay up to date on ArtsBuild’s programs, funding opportunities, and other news and events around cultural infrastructure – Join our mailing list.


Arts Facilities Mentoring Network – Now Accepting Applications

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Leaders and managers of Ontario-based nonprofit organizations are now invited to apply to the Arts Facilities Mentoring Network! Applications are open, as of July 2, 2014.

If managing a building is part of your job now, or in the near future, you should apply for this game-changing experience!

Mentorees benefit from access to specialized knowledge that can help resolve facility management challenges. The Arts Facilities Mentoring Network can also be a springboard to launch you into new, complementary areas of skill development that you may not have thought to explore on your own.

This is the exceptional value of a human connection; one-to-one conversations are fertile ground for some major “Aha!” moments that organically arise as you share questions and ideas with a mentor from outside your organization.

Don’t miss this opportunity to get connected, through the Arts Facilities Mentoring Network! The Arts Facilities Mentoring Network coordinators will match you with a mentor based on your learning objectives. During the inaugural Arts Facilities Mentoring Network sessions in 2013, participants gained technical, business, and interpersonal skills to help them tackle anything from planning a capital project, to HR, marketing and sales.

Where could mentoring lead you?

To find out, apply today! Click here to see application details, overview and FAQ for the Arts Facilities Mentoring Network.


LED Lighting – New Possibilities & Incentives

Facing crowd Alt Angle Amidst the soaring high ceilings and cabin-comfort feel of McMichael Canadian Art Collection, last week Nedco and OSRAM introduced some excellent news for all those who are interested in the growing trend toward cost-saving, energy efficient LED lighting. There are more product options, ready to fit more fixtures, and provide more savings! New offerings are not only on par with but surpassing CFL, halogen, and incandescent technologies in two important ways: savings, and quality of light. For galleries, museums, and theatres across Ontario, this means that LED lighting not only makes your facility greener and more sustainable, but it also helps your bottom line and provides a superior visitor experience.

Is LED Suitable for Arts Spaces? YES! The Advantages:

  • Fits existing fixtures – even many historic fixtures
  • Excellent visitor experience – increased luminance reveals more colour and depth in paintings
  • Preserves art – causes no UV or heat damage, reduces need for art to “rest” in dark storage spaces
  • Straightforward installation and good light angle, low spill (reflectors not needed)

A Compelling Business Case for Your Funders and Supporters:

  • The average energy savings from LED come in at 75-84%
  • LED technology produces less heat
  • Saves money on air-conditioning
  • Lasts 10 to 20 times longer than incandescent bulbs
  • Free of hazardous materials (no mercury, unlike CFLs)

With incentives, many organizations realize full payback in under one year. Best of all, savings continue to accumulate long after the glorious payback mark! 

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McMichael Art Collection with LED lighting.

Success Stories from Arts and Heritage Spaces

In 2010, McMicahel Canadian Art Collection became the first large galleries in North America to switch over to LED lighting. PowerStream and OSRAM SYLVANIA were partners on this incredible transition. They reported significant savings on electricity (more than 60%!) and gallery staff added: “Not only is there sustainable benefit to the environment and operating costs, but to the artwork as well, since LED lighting does not emit harmful UV radiation and heat that adds to the deterioration of paintings.” On the tour, we saw how the light angle and colour flatter paintings. They’re “like jewels” on the wall, one onlooker commented. Lighting aficionados and gallery staff on the tour were impressed by the low spillage and the range of earthy, red hues that appeared noticeably richer under LED lighting.

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McMichael Art Collection with LED lighting.

On the world stage, OSRAM’s LED success stories include the renowned Sistine Chapel in Rome, home to Michelangelo’s delicate frescoes, drawing open-mouthed stares from millions — roughly 5.5 million people visit this sacred site annually. Closer to home, the Chapel at Royal St. George in Toronto has also benefitted from OSRAM’s LED lighting, which fit existing historical fixtures. They also improved visibility of the stunning stained glass and double hammerbeam roof – the only one of its kind remaining in Canada. LIGHTING PRO TIP: LPW or lumens per watt is the measure that matters! This is the “miles per gallon” for lighting, your best indicator of efficiency. The LPW delivered by LED technology has been on the rise over the last few years, now surpassing other technologies.

Where You Can Find Incentives

  1. PowerStream offers Conservation and Demand Management services and can help you access incentives from the Ontario Power Authority.
  2. The Better Buildings Partnership Loan Program for Toronto-based organizations. They use a handy Intent to Apply form that’s a quick and simple way to find out whether funding can be made available.
  3. Nedco‘s teams can assess your current setup and make recommendations including incentive options and estimated payback date.
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LED close-up by Mike Deal, CC Licensed – CC BY-ND 2.0.

Not sure where to begin? Click to access ArtsBuild’s free tools, developed by facilities professionals, for use in Ontario’s nonprofit arts organizations:

  • PLAN IT | BUILD IT — your step-by-step guide to capital projects
  • Resource Library — for all things facilities related. Find case studies from organizations like yours, figure out feasibility studies, and more!


NEW Resource Library – Curated by Experts, Free Anytime Access

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If you wanted to find resources to help with your arts facility right now, where would you look? You have likely found that Google results are often too general or not applicable to your situation. ArtsBuild has identified the need for arts-facility specific material because your facility needs are unique. Introducing: Resource Library!

Organizations have told us that they need information on topics such as: hiring contractors, conducting feasibility studies, forging partnerships and building community engagement. The new Resource Library meets this demand with a free, online, searchable collection of resources curated by experts.

ArtsBuild helps Ontario’s arts organizations build, manage and finance sustainable arts facilities, and our Resource Library supports these program areas. For example, Resource Library is a perfect companion for PLAN IT | BUILD IT, a tool authored by Katie Oman.

Katie developed the PLAN IT | BUILD IT components, using her expertise as a strategic facilities planner for the arts and she curated a glossary of the most relevant and helpful terms to help organizations dive into capital project planning with ease. Resource Library adds timely case studies, forecasting, templates, and grant writing supports to help inform decision-making and planning through the PLAN IT | BUILD IT process.

Click here to visit Resource Library – for everything facilities related.